Frequently Asked Questions

First please make sure that your item is not affected by the 7 days trade lock after trading. Some items are not accepted because:

• They are too low value
• The skins price is unstable
• We already have too many of it in stock

In case you have any other questions please contact us on our Live Chat!

Every price starts from market data: what the item is listed and sold for on the Steam Community Market and other big marketplaces. Items that sell often get a better offer, and items with few sales or an unstable price get a lower offer or none. You see the price of each item before you trade. Our pricing page explains it in detail.

You can withdraw to PayPal, Bitcoin, Ethereum or Litecoin. PayPal costs 2% of the amount you withdraw. For crypto we charge an estimate of the network fee: $2 for Bitcoin, $0.50 for Ethereum and $0.10 for Litecoin. You see the fee and the exact amount before you confirm a withdrawal.

For CS2 items, we release the money when Steam's 7-day trade protection ends, because Steam lets the sender reverse a CS2 trade during that time. Rust, Dota 2 and TF2 items are paid once the trade is complete. The payout is then sent automatically to the method you chose (PayPal, Bitcoin, Ethereum or Litecoin), and how quickly it arrives depends on that method. You can follow the status of every payout on your Transactions page.

Your account must be in good standing, without any trade nor community bans. Please also take note of any Steam temporary trade restrictions which may occur because of recent account changes.

To trade skins your account needs to be linked to a phone number via the Steam Guard Mobile Authenticator, which can be downloaded from the Steam website.

Make sure you have added a correct Trade URL on SkinCashier so we can see your inventory.

And that your inventory and profile privacy settings are set on "Public"

All Steam accounts need to be verified using the Steam Guard Mobile Authenticator in order to trade. You can download the app on both iOS and Android.

Then you need to sign in and confirm the device:

After that you need to activate Steam Authenticator on Steam Guard menu.

Then complete Authenticator activation by SMS verification.

Are you selling huge amounts of skins monthly? We can offer you better conditions and bonuses when working longterm. Please contact us on [email protected] to get in touch with a personal account manager.